Loading Through Cignal Retailers

1. Go to the nearest/most convenient Cignal partner/dealer.
   (You may look for sari-sari stores or establishments with Cignal “Load Here” signage.)
2. Provide the following details:
   • Cignal Account Number
   • Cignal Prepaid subscription package (175, 200, 300, 450, 500, 600, 800 and 1000)
3. Pay for your Cignal load directly to the Cignal Partner.
4. Wait for the Cignal Partner to give you the loading reference number as proof of successful transaction.

Loading Through Smart Load Retailers

1. Go to the nearest/most convenient Smart load retailer.
   (You may look for sari-sari stores or establishments with Smart Buddy, Talk N’ Text or Cignal “Load Here” signages.)
2. Provide the following details:
   • Cignal Account Number
   • Cignal Prepaid subscription package (175, 200, 300, 450, 500, 600, 800 and 1000)
3. Pay for your Cignal load directly to the Smart load retailer.
4. Wait for the Smart load retailer to give you the loading reference number as proof of successful transaction.

Loading Through SMART Pasaload

1. PILI - Choose the amount of load that you wish to transfer to your Cignal account. Ensure that you have enough load in your SMART mobile number.
2. PASA - Using your SMART sim, text PASALOAD <SPACE> CIGNAL ACCOUNT NUMBER <SPACE> KEYWORD. Send to 808. Please ensure that your Cignal Prepaid box is on or in standby mode before you use Pasaload.
3. PREPAID – Once you have received the text confirmation, you may start watching your favorite shows with Cignal. Please wait 5 to 15 minutes after the successful sending of the Pasaload request for the channel viewing to take effect.

Click  HERE for more details about Prepaid loading via Smart Pasaload.