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FREQUENTLY ASKED QUESTIONS
What are the Theme Packs, and how are they different to the usual Postpaid and Prepaid Plans?
The Theme Packs are interest-based plans that have your favorite channels curated into specific genre packs for 30 days.
Are Theme packs available for both Cignal subscribers?
The theme packs will be available for new and existing Postpaid and Prepaid subscribers.
But new subscriber promo of buy 1 take 1 load for Cignal Prepaid will not apply.
Where can I avail the basic theme packs?
For Postpaid subscribers, contact (02) 8888-5555 to avail your theme packs.
For Prepaid subscribers, visit your nearest Cignal dealer or avail the theme packs online through our partnering merchants.
Can I buy a basic theme pack without an existing plan/load?
Yes, you can enjoy your theme packs without any existing plan/load before hand.
Would I have the option to buy and activate multiple theme packs in one transaction?
Multiple theme packs cannot be activated at the same time.
Can I avail of channel add-ons with their theme pack?
Yes! You may avail channel add-ons on top of your theme packs.
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