PREPAID LOADING VIA SMART PASALOAD

CAN I TRANSFER ANY LOAD DENOMINATION?

As of now, available load packages for pasaload include P450, P300, and P175.

HOW MUCH WILL I BE CHARGED FOR USING PASALOAD TO LOAD MY CIGNAL PREPAID ACCOUNT?

P1 transaction fee will be charged on top of your chosen pasaload amount. Final charges for each load denomination are as follows: CGL450 - P451; CGL300 - P301; CGL175 - P176

WHAT ARE THE BENEFITS OF USING PASALOAD TO LOAD MY CIGNAL PREPAID ACCOUNT?

It is the most convenient reloading option, as it allows SMART Prepaid subscribers to reload their Cignal Prepaid Account any time. No need to go out of the house to load your Cignal Prepaid account and get instant verification upon load transfer.

HOW DO I PASALOAD?

Transfer load from your Smart mobile number to your Cignal TV in just 4 easy steps! Remember keywords PILI, PASA, PREPAID & PANALO for your reference.

PILI - Choose the amount of load that you wish to transfer to your Cignal box. Ensure that you have enough load in your SMART Mobile number.

PASA - Using your Smart mobile, text PASALOAD <SPACE> CIGNAL ACCT NUMBER <SPACE> KEYWORD. Send to 808. Please ensure that your Cignal Prepaid box is on or at least in stand by mode before you use PASALOAD

PREPAID – Once you have received the text confirmation, you may start watching your favorite shows with Cignal Prepaid valid for 25 days. Please wait 5 to 15 minutes after the successful sending of the PASALOAD request for the channel viewing to take effect.

PANALO - Experience non-stop awesome viewing using Pasaload with Smart!

HOW DO I KNOW IF THE LOAD TRANSFER IS SUCCESSFUL?

You will receive a confirmation text that your transaction is successful. You can also immediately check your TV if you can already view channels from your Cignal Prepaid Box. Please wait 5 to 15 minutes after the successful sending of the PASALOAD request for the channel viewing to take effect.

HOW LONG IS THE VALIDITY OF THE TRANSFERRED LOAD?

See available load packages and corresponding validity in the load package table.

Cignal Load Denom Keyword Srp Cignal Load Expiry
Pasaload 175 CGL175 176.00 25 days
Pasaload 300 CGL300 301.00 25 days
Pasaload 450 CGL450 451.00 25 days

What type of Cignal Prepaid kit/box is this applicable to? (Basic SD, Premium SD, Ultimate HD)

SMART PASALOAD can be used to load any Cignal Prepaid account for ALL types of kits/boxes (SD and HD subscribers).

What is the difference of loading my Cignal Prepaid account using SMART PASALOAD versus loading through SMART/ Cignal load retailers or loading via Cignal Reload Cards (CRC)?

The channel viewing validity for all available Cignal Prepaid load denominations (175, 300, 450) transferred via SMART PASALOAD is only 25 days.

All available Cignal Prepaid load denominations (100, 175, 200, 300, 450, 500, 600, 800 and 1000) via OTHER loading channels/ methods (SMART, CIGNAL, CRG/ELP and CRC) have a channel viewing validity of 30 days.

Is this also available for TNT and Sun subscribers?

This can be also used by TNT subscribers (NOT including roaming and international subscribers). This is currently NOT available for Sun Postpaid or Prepaid subscribers.

Is there a limit to how many times a SMART/TNT prepaid subscriber can use SMART PASALOAD to load a Cignal Prepaid account?

Any SMART/TNT Prepaid subscriber can use the SMART PASALOAD to reload a Cignal Prepaid account multiple times just as long as the total value of transactions made do not exceed the P700 limit per month.