WHAT ARE THE CIGNAL LOAD DENOMINATIONS AND KEYWORDS FOR SMART PASALOAD?
Please refer to the table below for the load denominations, keywords and viewing.
Load Value
|
Keyword
|
Validity
|
No. of channels
|
SD
|
HD
|
Lite Load 30 | CGL30 | 2 days | 53 | 9 |
Lite Load 50 | CGL50 | 2 days | 68 | 16 |
Lite Load 75 | CGL75 | 2 days | 83 | 23 |
Cignal Load 175 | CGL175 | 25 days | 38 | 4 |
Cignal Load 200 | CGL200iv / CGL200IV | 25 days | 43 | 6 |
Cignal Load 300 | CGL300 | 25 days | 53 | 9 |
Cignal Load 450 | CGL450 | 25 days | 59 | 11 |
Cignal Load 500 | CGL500iv / CGL500IV | 25 days | 62 | 13 |
Cignal Load 600 | CGL600iv / CGL600IV | 25 days | 68 | 16 |
Cignal Load 800 | CGL800iv / CGL800IV | 25 days | 73 | 19 |
Cignal Load 1000 | CGL1000iv / CGL1000IV | 25 days | 83 | 23 |
HOW MUCH WILL I BE CHARGED FOR USING PASALOAD TO LOAD MY CIGNAL PREPAID ACCOUNT?
P1 transaction fee will be charged on top of your chosen Pasaload amount.
WHAT ARE THE BENEFITS OF USING PASALOAD TO LOAD MY CIGNAL PREPAID ACCOUNT?
It is the most convenient reloading option, as it allows SMART Prepaid subscribers to reload their Cignal Prepaid Account any time. No need to go out of the house to load your Cignal Prepaid account and get instant verification upon load transfer.
HOW DO I PASALOAD?
Transfer load from your Smart mobile number to your Cignal TV in just 4 easy steps! Remember keywords PILI, PASA, PREPAID & PANALO for your reference.
PILI - Choose the amount of load that you wish to transfer to your Cignal account. Ensure that you have enough load in your SMART mobile number.
PASA - Using your SMART sim, text PASALOAD <SPACE> CIGNAL ACCOUNT NUMBER <SPACE> KEYWORD. Send to 808. Please ensure that your Cignal Prepaid box is on or in standby mode before you use Pasaload.
PREPAID – Once you have received the text confirmation, you may start watching your favorite shows with Cignal. Please wait 5 to 15 minutes after the successful sending of the Pasaload request for the channel viewing to take effect.
PANALO - Experience awesome Cignal viewing using SMART Pasaload!
HOW DO I KNOW IF THE LOAD TRANSFER IS SUCCESSFUL?
You will receive a confirmation text that your transaction is successful. You can also immediately check your TV if you can already view channels from your Cignal Prepaid Box. Please wait 5 to 15 minutes after the successful sending of the Pasaload request for the channel viewing to take effect.
WHAT TYPE OF CIGNAL PREPAID KIT/BOX IS THIS APPLICABLE TO?
SMART Pasaload can be used by all Cignal Prepaid subscribers regardless of their box type (Basic SD, Premium SD, and Ultimate HD.) However, you may encounter a difference in channel count/offer which is dependent on the type of box you have. (SD boxes can only view SD channels and HD box can view both SD and HD channels.)
WHAT IS THE DIFFERENCE OF LOADING MY CIGNAL PREPAID ACCOUNT USING SMART PASALOAD VERSUS LOADING THROUGH OTHER LOADING CHANNELS (RELOAD CARDS, E-PINS, etc.)?
The validity of Cignal Prepaid loads processed and transferred through SMART Pasaload are valid for 25 days. For Lite Loads, validity is only for 2 days.
All available Cignal Prepaid load denominations availed through other loading channels such as reload cards and e-Pins are valid for 30 days.
IS THIS AVAILABLE TO SMART POSTPAID, TALK N TEXT AND SUN SUBSCRIBERS?
This can be also used by TNT subscribers (NOT including roaming and international subscribers). This is currently NOT available for SMART Postpaid, Sun Postpaid or Prepaid subscribers.
IS THERE A LIMIT TO HOW MANY TIMES A SMART/TNT PREPAID SUBSCRIBER CAN USE SMART PASALOAD TO LOAD A CIGNAL PREPAID ACCOUNT?
Any SMART/TNT Prepaid subscriber can use the SMART PASALOAD to reload a Cignal Prepaid account multiple times just as long as the total value of transactions made do not exceed the P700 limit per month.