Prepaid Loading Channels

PREPAID LOADING CHANNELS

Reloading for your Cignal Prepaid Account

Through Smart Load Outlets

  1. Go to the nearest/most convenient Smart load retailer
    (You may look for sari-sari stores with Smart Buddy, Talk N' Text or Cignal "Load Here" signages)
  2. Provide the following details:
    • Cignal Account Number
    • Cignal Prepaid subsciption package (100, 175, 300, 400, 430, 490, 590, 790* and 990*)
    • Pay for your Cignal load directly to the Smart load retailer.
    • Wait for the Smart load retailer to give you the loading reference number as proof of successful transaction.
  3. For current Smart retailers selling Smart prepaid load, just text <CIGNAL> to 3443 to receive your updated menu.
    *790 and 990 denominations will be available starting January 2016

Cignal Reload Card

Loading Instructions

For easy loading, register your Cignal account to your mobile phone:

  1. Text CIGNAL REG <Cignal Account No.>
  2. No need to re-type your account no. when loading. Just text CIGNAL <PIN>
  3. For both commands, send to 5353 for SMART and SUN subscribers.

To load Cignal account not registered to your mobile phone:

  1. Text CIGNAL <PIN> <Cignal Account Number> and send to 5353 for SMART and SUN subscribers.
  2. You will receive a text message confirming your request.

To inquire about load expiry:

  1. Text CIGNAL EXP <Cignal Account No.> and send to 5353 for SMART and SUN subscribers
  2. You will receive a text message on the expiry date of your load.

Cignal Retailer SIM

For easy loading, register your Cignal account to your mobile phone.


Go to the nearest/most convenient Cignal partner/dealer and provide the following details:

  1. Cignal account number
  2. Cignal prepaid subsciption package (100, 175, 300, 400, 430, 490, 590, 790* and 990*)
  3. Pay for your Cignal load directly to the Cignal partner
  4. Wait for the Cignal partner to give you the loading reference number as proof of successful transaction.
    *790 and 990 denominations will be available starting January 2016


How to find your Cignal Account Number