Frequently Asked Questions
What are the subscription types available?
Our Plans range from P250 – P1,590 a month. Please click here for complete details on our Postpaid Plan channel lineup, and here for details on our Prepaid packages.
1. What is Cignal Plan 790?
Plan 790 is Cignal’s newest subscription offer. It is available in postpaid with 61 digital channels (51 SD channels and 10 HD channels).
2. What channels are included?
Free-toAir: Aksyon, ABS-CBN, NBN, TV5, GMA, ETC, GMA News TV, IBC, Solar News, Studio 23, Net 25, 2nd Avenue
Movies: PBO, Viva, Star Movies, Cinemax
Sports: BTV, Hyper, ESPNews, Solar Sports
Kids: Cartoon Network, Disney, Disney Junior, Nickelodeon, Animax, Toonami
News: WIN, CNN, Fox News, Channel News Asia
General Entertainment: AXN, Star World, Fox Filipino, beTV, Teleasia Filipino, Fox, TruTV
Lifestyle: Colours, Asian Food Channel, Living Asia
Education: National Geographic, NatGeo Wild, Discovery Channel
Music: Channel V
Foreign: Al Jazeera TV, Channel M, Teleasia Chinese, Arirang, NHK World, Star Chinese Channel, Australia Network Asia
HD Channels: Star World HD, Colours HD, Outdoors HD, NBA Premium HD, HBO HD, Fashion TV HD, CNN HD, ESPN HD, History HD, NatGeo Adventure HD
3. What is the difference of Plan 790 from Plan 590?
Plan 790 has eleven more channels compared to Plan 590. These channels are Fashion TV HD, CNN HD, ESPN HD, NatGeo Adventure HD, History HD, Toonami, Nickelodeon, Channel News Asia, truTV, Channel V and Discovery Channel.
4. How much is it to get Plan 790?
5. What is box maintenance fee? Why do I have to pay for it a monthly fee of Php100?
For all New Subscribers – You may lease your postpaid HD box for P890/month. (Monthly subscription fee of P790 plus box maintenance fee of P100). This is exclusive of the minimum P1,000 installation fee.
6. What does the box maintenance fee cover?
The Php100 Monthly Box Maintenance fee is the monthly fee for the lifetime guarantee on your set top box. With this, you get to enjoy a worry free, non-stop viewing experience with Cignal!
The box maintenance fee covers for the set top box. Other accessories (e.g. remote control, ODU) are not covered and have a standard warranty of 6 months only.
7. What are the benefits of box maintenance fee?
- Box maintenance fee gives you a lifetime guarantee on your set top boxes. If your set top boxes becomes damaged while subscribed, cost of the replacement boxes will be shouldered by Cignal.
2. Box maintenance fee covers all set top boxes under your residential account. At only P150/P100/month, you get to enjoy warranty coverage on all your set top boxes!